Privacy Policy

Effective Date: June 16, 2025

This Privacy Policy explains how Dreamslab collects, uses, shares, and protects your information when you use the mobile application, Raven.

Information We Collect

We may collect the following categories of data:

a. Personal Information

• Name
• Email address
• Username / Account credentials
• Preferences and settings
•  

b. Device and Technical Information

• Device model, OS version, and language
• Unique device identifiers (IDFA, Android Advertising ID)
• IP address and network provider
• App version, crash reports
•  

c. Usage Data

• In-app behaviour (e.g., screens visited, features used)
• Time spent in the app
• Referral sources
•  

d. Cookies & Tracking

For users visiting web components, cookies and similar tracking tools are used for analytics and personalization. [See our Cookie Policy below.]

Use of Data

We process your data for the following purposes:

• To provide and maintain the App
• To personalize user experience
• To diagnose and resolve technical issues
• To send updates, notifications, and support responses
• To ensure legal compliance
•  

Legal Basis for Processing (GDPR)

If you are in the EEA, we rely on the following legal bases:

• Your consent
• Fulfillment of a contract
• Our legitimate interest (e.g., to improve our App)
• Legal obligations
•  

Data Sharing and Disclosure

We may share data with:

• Service Providers (e.g., Firebase, analytics platforms)
• Legal authorities when required by law
• Business acquirers in case of a merger or sale

We do not sell your data.

Data Retention

We retain data only for as long as necessary for:

• Fulfilling the purposes described in this policy
• Meeting legal, accounting, or reporting obligations
•  

International Transfers

Data may be stored or processed outside your country. We apply contractual safeguards (such as Standard Contractual Clauses) where required.

Your Rights (GDPR & CCPA)

You may:

• Request access to your data
• Request deletion or correction
• Opt out of certain data uses
• Lodge a complaint with a supervisory authority

California residents may also request a list of personal data disclosed and to whom (CCPA).

To exercise your rights, email us at privacy@dreamslab.pk.

Children’s Privacy

Raven is not intended for users under 13. If we discover personal data from a child under 13, we will delete it promptly.

Security

We use industry-standard encryption, secure servers, and access controls to protect your information. However, no system is 100% secure.

Third‑Party Services

Some features may rely on third-party platforms (e.g., Google, Meta SDKs). Their privacy practices apply separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified via the App or by email if required by law.

Contact Us

Dreamslab
Email: privacy@dreamslab.pk

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you access web components of Raven.

Types of Cookies We Use:

• Essential cookies: Required for operation of services
• Analytics cookies: Help us understand usage patterns
• Functionality cookies: Remember your settings/preferences

Your Control:
You can control cookies through browser settings. Disabling cookies may affect functionality.

Terms of Use

Effective Date: June 16, 2025

These Terms of Use (“Terms”) govern your access to and use of the Raven app, owned by Dreamslab.

Acceptance of Terms

By using Raven, you agree to these Terms. If you do not agree, discontinue use immediately.

User Conduct

You agree not to:

• Violate laws or third-party rights
• Attempt unauthorized access to our systems
• Upload harmful content or exploit security flaws
•  

Intellectual Property

All content, trademarks, and code within Raven are the property of Dreamslab. You may not reuse, reproduce, or distribute them without permission.

Termination

We may suspend or terminate your access to Raven if you violate these Terms or applicable law.

Disclaimers

Raven is provided “as is” without warranties of any kind. We disclaim all implied warranties of merchantability or fitness for a particular purpose.

Limitation of Liability

To the extent permitted by law, Dreamslab shall not be liable for indirect, incidental, or consequential damages arising from use of the App.

Changes to Terms

We may update these Terms periodically. Continued use of Raven constitutes your acceptance.

Governing Law

These Terms are governed by the laws of Pakistan. Disputes will be resolved in local courts where Dreamslab is registered.

Contact Us

Dreamslab
Email: support@dreamslab.pk